FREE Book Giveaway
To celebrate Customer Service Week 2009 (October 5 – 9), I am giving away a FREE Customer Service Voodoo book every day, Monday through Friday. Since Twitter is a new way for companies to communicate with and listen to their Customers, we will be conducting our giveaway on Twitter. You will need a (free) Twitter account, which you can get here.
The contest starts Monday, Octover 5, 2009, at 6 AM Eastern Time.
To enter, simply Tweet @brandon_caudle with the hashtag of #freebook.
One winner will be randomly chosen each day and announced on Twitter.
The contest ends Friday, October 9, 2009 at noon Pacific Time.
Other Customer Service Week Activities – HDI’s FREE Webinars
In addition, there is still time to sign up for HDI’s Customer Service Week webinars. They all start at 10 AM PT, 1 PM ET and are FREE. The schedule is:
Monday – October 5th: Customer Satisfied! – Presented by: Rich Hand
Tuesday – October 6th: 12 step process to excellence! – Presented By: Chris Dancy
Wednesday – October 7th: Save the Customer, Save the World – Presented By: Brandon Caudle – That’s me!
Thursday – October 8th: Recession Proof Your Customer Service – Presented By: Phil Gerbyshak
Friday – October 9th: First Contact Resolution: The Performance Driver! – Presented By: Pete McGarahan
Have a great Customer Service Week and good luck in the contest!
P.S. Thanks for reading!