Customer Service Week 2009

Customer Service Voodoo

FREE Book Giveaway

To celebrate Customer Service Week 2009 (October 5 – 9), I am giving away a FREE Customer Service Voodoo book every day, Monday through Friday.  Since Twitter is a new way for companies to communicate with and listen to their Customers, we will be conducting our giveaway on Twitter. You will need a (free) Twitter account, which you can get here.


The contest starts Monday, Octover 5, 2009, at 6 AM Eastern Time.

To enter, simply Tweet @brandon_caudle with the hashtag of #freebook.

One winner will be randomly chosen each day and announced on Twitter.

The contest ends Friday, October 9, 2009 at noon Pacific Time.


Other Customer Service Week Activities – HDI’s FREE Webinars

In addition, there is still time to sign up for HDI’s Customer Service Week webinars.  They all start at 10 AM PT, 1 PM ET and are FREE. The schedule is:

Monday – October 5th: Customer Satisfied! – Presented by: Rich Hand

Tuesday – October 6th: 12 step process to excellence! – Presented By: Chris Dancy

Wednesday – October 7th: Save the Customer, Save the World – Presented By: Brandon Caudle – That’s me!

Thursday – October 8th: Recession Proof Your Customer Service – Presented By: Phil Gerbyshak

Friday – October 9th: First Contact Resolution: The Performance Driver! – Presented By: Pete McGarahan

Have a great Customer Service Week and good luck in the contest!


P.S.  Thanks for reading!


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