I got tagged by my friend Phil Gerbyshak over at Slacker Manager and Make It Great to share 7 things about me. Of course, because we are in our “30 Tips in 30 Days” series, this becomes Customer Service Tip #28- Make It Personable. Sharing information about you and your company (employees, etc.) makes your company more open and inviting to your Customers.
1 – I was in the Army for 4 years. 12 hour days don’t bother me.
2 – I grew up in Florida and now live in California. Cold weather is not my friend.
3 – This is my second year blogging. I like it. A lot. Phil Gerbyshak and Becky Carroll are my online friends who have showed me how.
4 -My first published book just came out (Top 10 Leadership Strategies to Build an Exceptional Team) that I co-authored with my friend, Darien Chimoff. Customer Service Voodoo is at the printers now.
5 – There is no number 5 (see my post on Fight Club and making your own rules for a complete explanation).
6 – I put myself through college (Florida State University – Go Noles!) working at Subway. You learn a lot about Customer Service making 1,000 sandwiches a day for hungry college students. Many of which were inebriated.
7 – I have two wonderful, bright kids and a beautiful wife that support my public speaking and online writing habits / vices.
Thanks for reading, hope you come back for more tomorrow!