Christmas Eve Tip – Adjust to the Season

Today’s tip is very applicable to this specific season.  As shoppers rush to get last minute gifts, adjust your policies, procedures, hours and responses to reflect their needs.  For example:

– Many stores are open later to entice more Customers to shop there.

– Many stores have enhanced return policies for items purchased during this season.

– Many stores hire additional help for this season.

All of these are good ideas and all add up to Customer Service Tip #24 – Adjust to the Season.

Merry Christmas Eve and thanks for reading!



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