Tip #10 – Have A Back Up Plan

The best laid plans of mice and men, often go awry.  Robert Burns poem in 1785 illustrates a business concept that is as necessary as an umbrella in Seattle during rainy season.

No matter what plans you have set out, something often will go wrong. When it does, you need a Plan B.

I got sick today, had to leave work this afternoon, go home, take medicine and sleep.

My Plan B – post a short tip and refer to my post on having a Plan B.

Customer Service Tip #10 – Have a Back Up Plan.

Thanks for reading, I’m going to go have some soup.



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