There are only a few weeks left until Customer Service Week 2008. I will be speaking on Monday, October 6 at 1 PM Eastern Time (10 AM Pacific Time).
The topic? What else? Customer Service Villains and how to combat them. Pre-registration is required for this FREE webinar, contact HDI for details (www.thinkhdi.com)
I hope you’ll tune in, thanks for reading,
P.S. If the video loads slowly, you can access it directly here: http://www.youtube.com/watch?v=IzgGHj1iBcM