Customer Service Voodoo

Entries from October 2009

It Would Be A Great Business, If It Weren’t For The Customers

October 27, 2009 · 2 Comments

I saw this on Twitter today:

What is with my customers today?! They’re all slow and stupid. I mean they’re like that everyday but today it’s worse. #customerservice

I don’t even know where to start…

I will spare the person the shame of having their name posted on here, but I will ask that we all take a good hard look at our business and our processes. Are we encouraging or instilling this type of behavior in our employees?

As Charles Schulz would write – “Good Grief!”

Let’s get with the program, thanks for reading!

Brandon

Categories: Customer Service
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